Shipping policy

Zarohome shipping policy

At Zarohome, we are committed to providing an exceptional shopping experience for our customers in the United States, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States. At this time, we only ship within the United States. We do not offer international shipping.

Delivery Times

Below are the estimated delivery times for all packages:

Order cutoff time: 5:00 PM (ET) Eastern Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
Order handling time: 1 to 4 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time: 6 to 12 business days (Monday to Friday).
Estimated delivery time: 7 to 16 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within the United States:

USPS
UPS
FedEx

Shipping Costs

Free Shipping: All orders qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Track My Order page.

Questions?

Visit our Frequently Asked Questions page or contact our customer services here.

CONTACT DETAILS

Store Name: Zarohome
Address: Grotestraat 152B, 5151 BN Drunen The Netherlands
Email: support@zarohome.com
Phone: +31 680227656

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET)

We will respond to your email within 24 hrs (Mon–Fri) — weekend messages answered Monday.